Assistant Development Manager - Advantage Card

Role: Assistant Development Manager - Advantage Card

Contract: Permanent

Shift pattern: Full Time

Location: Nottingham

Recruitment Partner: Matthew Nelligan

What you'll be doing

This is a fantastic opportunity to help develop the UK's most loved retail loyalty scheme, the Boots Advantage Card.

You'll be part of our development team, creating, testing and refining important changes to the Advantage Card, and delivering improvements to the cardholder experience.

Develop, transform and re-launching one of the most successful and popular retail loyalty schemes in the UK is an important strategic focus for Boots.

Part of our customer marketing team, you will report into the Development and Strategy Manager, Advantage Card.

You will work with cross-functional teams to identify the successful customer launch of new propositions and improvements to the Advantage Card and our clubs.

Additionally, it will contribute to the future direction of our scheme.

You will be creative, think differently, influence and learn quickly.

You'll develop your skills within a complex organisation and a broad range of channels and challenges.

Key responsibilities

• You'll contribute to the development of our future customer loyalty propositions, working with external partners and cross functional stakeholders across marketing, commercial, product development and our IT teams.

• You'll bring thinking and creativity to creating, championing and launching new propositions, ensuring successful customer rollout and business adoption. Leading delivery of customer launches, tests and campaigns, and working with our customer marketing team and other cross functional teams to embed new capabilities in our ways of working

• You'll manage a funnel of development ideas, and prioritise and deliver test and learn activity to learn quickly and identify successes and fast fails

• You'll review and learn from competitor loyalty schemes to shape our plans, and champion and share competitor insights in the loyalty team

• You'll optimise and evaluate results and optimise performance against key KPIs across all projects

• You'll manage development budgets and processes

What you'll need to have (our must-haves)

• An experienced junior manager with a strong track record of leading teams, improving processes, delivering results, and experience introducing new solutions from trial, to evaluation, to rollout.

• Ideally, you'll have either a strong marketing background with experience of targeted and/or digital marketing, or experience in a related analytical or commercial role, or in product development or project management and delivery

• Self-starter, able to think differently and explore new ways to improve customer experiences and overcome challenges

• Excellent relationship builder and ability to present ideas and solutions to company partners and external agency partners

• Commercially and financially aware

• Experience with using data to make customer focussed and commercial decisions.

• Flexible, and comfortable working on new challenges, and ambiguity

Rewards designed for you

• Boots Retirement Savings Plan

• Discretionary annual bonus

• Generous employee discounts

• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child

• Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and much more.

• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

There's lots more in our benefits and discounts, MyBoosts - there to give you that little lift in your everyday. Find out more at boots.jobs/rewards. Exclusions may apply; eligible roles only. Please note that any salary estimates provided on third-party sites are not endorsed by Boots and may not be accurate.

A bit about us

At Boots, we're proud to be an equal opportunity employer, creating a place where everyone feels welcome, supported and free to be themselves. We believe that when our people feel valued and included, they thrive, so we're committed to creating a brilliant Boots for our people so they can make a difference for our customers and colleagues every time.

What's next

If you apply, our team will be in touch to let you know the outcome of your application or to arrange next steps. Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.

This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.

Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.

We hope to hear from you soon.

Be brilliant with Boots.